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b'Join Michael as he talks to\\xa0Juliana Stancampiano, author of\\xa0RADICAL OUTCOMES.\\xa0 Julianna\\xa0is an entrepreneur and the CEO of Oxygen. For more than fifteen years, she has worked with Fortune 500 companies, both in them and for them. Her firm\\u2019s clients include Microsoft, DXC, Delta Dental (of WA), Starbucks, F5 Networks, Avaya, and Western Digital, among others. Her in-depth experience, along with the research that Oxygen conducts and the articles she has published, has helped to shape the perspective that Oxygen embraces.\\xa0\\n\\n\\n\\tLearning and development is a $140 billion business, but much\\xa0of that money is wasted on ineffective programs that don\\u2019t deliver the training that today\\u2019s employees need, according to our guest Juliana Stancampiano.\\n\\n\\n\\t\\u201cThere\\u2019s no doubt that everyone in business must have a continually-evolving skill set,\\u201d says Stancampiano.\\xa0 \\u201cCustomers have increasingly high expectations, and meeting those expectations demands the ability to leverage evolving technologies and new ways of working,\\u201d she explains.\\xa0 But all too often, organizations send their staffs to five-day training courses or assign them multiple online learning modules that fail to create measurable results.\\xa0\\n\\n\\n\\tWhat we will be talking about:\\n\\n\\t\\tWhy training may not be the only solution when companies are facing tough challenges\\n\\t\\tWhat types of training will work in today\\u2019s data-driven business world\\xa0\\n\\t\\tWhat you need to know about \\u201cyour audience\\u201d in order to create effective programs\\n\\t\\tHow to develop interactive training that engages employees\\n\\t\\tWhy focusing on outcomes is the key to building useful programs'