LEADING WITH GRATITUDE w/ Adrian Gostick
b'Join us Tuesday as Mike and Robin chat with leadership expert Adrian Gostick, the New York Times bestselling author of The Best Team Wins, The Carrot Principle, and All In (w. coauthor Chester Elton)\\n\\nIn their new book LEADING WITH GRATITUDE: Eight Leadership Practices for Extraordinary Business Results (HarperBusiness, March 3, 2020), they explore why gratitude is today\\u2019s most effective way to boost employee engagement and team performance, and key gratitude practices that boost team performance, morale, and ROI, while reducing turnover.\\n\\nBased on a survey of more than 1 million employees at a wide range of companies (and decades of experience with leaders), the authors identify a \\u201cgratitude gap\\u201d where people feel unappreciated \\u2013 and often under attack \\u2013 at work. They found that leaders are often unclear on how hard their people work, challenges they face, and how much they would benefit from sincere and explicit gratitude.\\n\\nOn the show, the authors can explain why gratitude is one of our most misunderstood business skills, and outline eight (8) ways leaders can gain clarity on how people contribute, including:\\n\\n\\u25cf Assume positive intent, which makes it much easier to learn from setbacks;\\n\\n\\u25cf Walk in their shoes to understand their daily frontline challenges with one-on-one time;\\n\\n\\u25cf Look for small wins and recognize incremental progress, not just major milestones;\\n\\n\\u25cf Tailor feedback to each staffer, because rewards that excite some can alienate others;\\n\\n\\u25cf Encourage a culture of peer-to-peer gratitude, not just recognition from above.'