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Voici un nouveau format, "La Critique", dans lequel nous prennons un article, un media, ou une affirmation que l\'on analyse. Aujourd\'hui, nous analysons un article d\'une agence fran\\xe7aise, qui nous pr\\xe9sente ce qu\'est la CX (Customer Experience) par rapport \\xe0 l\'UX (User Experience).

Here is a new format, "La Critique", in which we take an article, media, or statement that we analyze. Today, we are analyzing (in french) an article from a French agency, which presents us what CX (Customer Experience) is in relation to UX (User Experience).

Article original \\u2192 https://www.usabilis.com/cx-ux/