b'
Modern messaging technology has facilitated a trend towards highly compact, short messages send by users who can presume a great amount of context held between the communicating parties.\\xa0 The rules of grammar may be discarded and often visible errors are a normal part of the conversation.
>>> Good mornink
>>> morning
Yet such short messages are also important for businesses whose users are unlikely to read a large block of text upon completing an order.\\xa0 Similarly, a business might want to offer assistance and effective question and answering solutions in an automated and ideally multi-lingual way.\\xa0 In this episode, we discuss techniques for designing solutions like that.
\\xa0
'