Ep 25: Mike McFall, Co-Founder, and Co-CEO of Biggby Coffee
b'
Yes, today\\u2019s show is about coffee and so much more. We sit with Mike McFall, co-founder, and CEO of Biggby Coffee and author of Grind. In this rich and tasteful episode, we splash into Mike\\u2019s journey with Biggby Coffee and how he\\u2019s achieved his success. We kick off the show by hearing Mike\\u2019s story and take a look at some of the characteristics that set his coffee chain apart from all the others. We then shift scope toward the present day to find out what\\u2019s in store for Biggby\\u2019s future. Mike tells us how, by embracing versatility, Biggby has laid down the foundations for a strong 2021. Mike then introduces us to his latest book, Grind, and talks about the book\\u2019s premise, why generating revenue is your number one goal, as well as his fail-proof business model. Toward the end of the episode, we come full circle, back to Biggby Coffee, with Mike leaving listeners with some stirring parting notes. He closes by talking about the power of purpose and why the customer\\u2019s experience should be central to the way you operate your business. To get more nuggets of business wisdom, be sure to join us today