Do YOU Need to Apologize?

Published: Oct. 9, 2006, 5:21 a.m.

You\u2019re a manager, and that makes you human. You\u2019re human, and that makes you mess up. You mess up, and that means you apologize.\nIt\u2019s really that simple. So how come no one seems to apologize anymore?\nUnfortunately, for all kinds of reasons, the art of apologizing has fallen from favor. We [...]