111- Don't Neglect Your Greatest Referral Strategy- Customer Service

Published: May 23, 2023, 7 a.m.

b"What makes your business special? Products? Services? It's neither of these. It's your customer service! That experience that lets people know you care and appreciate their patronage. The experience of dealing with you and your team is what makes people come back and tell their family and friends. On a professional level, the experience of working with you leaves colleagues with the same feeling.

In today's episode of the Business Wingmen, your hosts, Steve Smith and Travis Smith dive into several experiences they both had with good and bad customer service and offer up tips for becoming the WOW factor in your community."