EP 33 The Benefits Of Mediation With Ellen Kandell
b"BUSINESS AND MARKETING PODCAST WITH ELLEN KANDELL\\nToday we are talking about the important stuff in a business - conflict in the workplace, sexual harassment and mediation with Ellen Kandall who is a litigator turned mediator and trainer. Our conversation starts with how people in her position can help an organization but once we get to sexual harassment, the conversation gets really valuable. Maybe I\\u2019m a little biased because it\\u2019s my podcast, but honestly this is important stuff and not enough people are educated on what to do. \\n\\nEllen is a former member of Select Business Team and joined when we first started back in the early 2000\\u2019s. Over time, her business has evolved, and being part of a weekly meeting didn\\u2019t fit her training schedule. \\n\\nDuring the conversation, we spent a few minutes talking about how she has transformed herself from being a practicing lawyer to helping with facilitation and conflict resolution and providing sexual harassment training.\\xa0 In my opinion, this conversation is powerful and essential for every business owner to hear. \\nQUESTIONS WE ASK ELLEN\\xa0\\nDealing with conflict in the office environment and using a mediator to create resolution\\n\\n \\tHow do families and companies benefit from using a neutral party for dealing with difficult situations\\n \\tWhat type of impact is there on HR departments that use a mediator for handling conflicts\\n \\tDescribe what is involved in sexual harassment training\\xa0\\n \\tExplain a team effectiveness survey?\\n \\tHow is a workplace climate report beneficial to organizations?\\n\\nMEDIATION AND OTHER THINGS YOU\\u2019LL LEARN FROM LISTENING\\xa0\\n\\n \\tHow Mediation, arbitration, Facilitation and Training can benefit an organization in the area of conflict resolution\\n \\tCreating systems and outsourcing projects to create a more functional business\\n \\tTypical business challenge of marketing\\xa0\\n \\tThe difference between mediation and arbitration \\n \\tDifferent aspects of Sexual harassment and bullying training\\n \\tWhat companies need to consider if there is a hostile working environment\\n \\tHow to engage employees in conflict resolution\\n\\nRESOURCES AVAILABLE TO YOU\\xa0\\nBOOKS\\nHeroic Public Speaking - We briefly talked about this organization during the conversation. If you are looking to polish your skills as a speaker/trainer, this is a great program to attend. They have a conference each fall which is usually in Philadelphia. You might also want to check out his book, Steal The Show which provides great insights into speaking.\\xa0 Check it out. You won't be disappointed.\\xa0This is my affiliate link, which means I'll earn a few dollars if you buy from this link...but you own't pay more for the book if you buy it this way!\\n\\nBook Yourself Solid - Is another book by Michael Port. It was published in the early 2000's and it's a great read. This is my affiliate link, which means I'll earn a few dollars if you buy from this link...but you own't pay more for the book if you buy it this way!\\nPRESENTATIONS\\nWe talked about doing presentations and I mentioned Joey Coleman and his workshop on presentations. His book,\\xa0Never Lose A Customer Again: Turn Any Sale Into Lifelong Loyalty In 100 Days,\\xa0gets rave reviews. Check it out.\\xa0 Like with Book Yourself Solid, this is my affiliate link, which means I'll earn a few dollars if you buy from this link...but you own't pay more for the book if you buy it this way!\\nSELECT BUSINESS TEAM\\n\\n \\tInterested in learning more about Select Business Team? If so, check out where our teams are meeting.\\xa0\\n \\tCan't find one in your area?\\xa0 Don't worry, we can help you start one. Give us a call to discuss further (Click here to schedule a time to chat)\\n\\nREVIEWS\\n\\n \\tDid you like this conversation?\\xa0 If so, leave us a review on iTunes!\\xa0 Not everyone knows how to access ITunes, so we've created a handy chart to help you leave a review!\\xa0 Click here \\xa0\\xa0and follow these instructions.\\n\\nABOUT OUR GUEST - ELLEN KANDELL\\xa0\\n\\nEllen Kandell is the owner of Alternative Resolutions."