How can you become a compassionate leader--and still get the work done?

Published: March 28, 2024, 1:58 p.m.

Monica Worline, PhD, faculty director of the Center for Positive Organizations (CPO) at the Ross School of Business is interviewed by Sarah Kurtz McKinnon (MBA '18), a senior associate director at CPO, about her research around compassion in organizational contexts. What exactly is compassion? How do you approach someone that might be suffering? How can you be a compassionate leader but not get taken advantage of?