Behind-the-Scenes with Our Customer Service Manager Rikki | Dallas Farm Tours with Bootstrap Farmer
Bootstrap Farmer's Customer Service Manager, Rikki, joins us to talk about her recent trip to Dallas, where she went on several farm tours and met some of our local farmer friends. Rikki discusses how this up-close experience with growers using our products and with the manufacturers that produce them is what makes the brand so unique. Listen as she recounts some of the lessons she learned and how she tries to help other growers keep calm and reassured during the hectic growing season. 00:00 Intro 01:54 Touring the Fabrication House 03:54 Bootstrap Farmer Warehouse Tour 04:31 Dallas Trade Show 06:33 Meeting Amanda from Bishop Hill Farms 11:52 Meeting Sky Flower Farm 15:09 Dinner with Calvin our Lead Injection Moulder and Drew Demler 18:58 Visiting Profound Microfarms 22:42 Visiting Urban Dirt Company 24:58 Helping Growers Navigate Challenges 26:51 Visiting Double 07 Farmers 29:24 Visiting Paris Coffee Shop with Automated Grow Rack 30:15 Warehouse Walk-through 38:27 Karl’s Farm and Beta Testing 45:00 Final Thoughts