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Listening is about more than hearing as we discover in this new series of 3 programmes. The first programme explores three very different experiences of listening to speech with a poet, a speech dialect coach and Chair of Samaritans.

Jan Haydn Rowles is an accent and dialect coach whose interest in dialect began when she noticed how her parents who were born in different counties spoke with different accents; and that the same was true of her and her siblings. Jan not only hears sounds she sees them; \\u201cWhen I listen to a person\\u2019s voice I don\\u2019t see it, I hear it\\u201d and she offers a fascinating insight into her visual experiences of sound.

Katrina Porteus has spent much of her life in County Durham and Northumberland writing about the fishing communities and coastal landscape where she lives. \\u2018A poem begins and ends in listening\\u2019 she says. For Katrina, listening extends to the sounds of the words; whether they be soft sounds or hard sounds, and beyond the meaning of the words to the rhythm of language and the music of the dialect as we discover.

Jenni McCartney is our third listener. She has been working with Samaritans for over 30 years, first as a volunteer and now as Chair. \\u201cListening is absolutely crucial to what we do\\u201d she says, Started by Chad Varra in 1953, Samaritans is a charity which provides confidential emotional support for people who are experiencing feelings of distress, despair or suicidal thoughts, and is available 24 hours a day, every day. At its simplest, Samaritans is about listening. \\u201cEvery 6 seconds somebody contacts Samaritans\\u201d. Listening perhaps has never been more important.

Producer Sarah Blunt