Sometimes fun to talk to CEOs, and sometimes fun to talk to the people in the trenches. This is an interview from the trenches. Kent Smith was an Atari customer\xa0service/technical support rep for the Atari 400/800 from 1982-1984. I interviewed him on September 19, 2014 via Skype.
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\nThe videotape that he mentions at the end of the interview -- you'll want to watch that too, for a look at life in some of the Atari offices around Christmas 1981, which\xa0has never been on the Internet until now. Kent sent it to me, and I posted it to Archive.org.
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