Strictly Business Radio Show will be hosted by Harriet Cohen
b"June 23, 2011\\n7:00\\xa0~ 8:00 pm PDT\\n\\nRadio Show will be hosted by Harriet Cohen\\n Founder/ CEO of Training Solutions. \\n READ MORE about Harriet.\\n \\xa0\\n We will discuss;\\n * Customer service isn't always customer satisfaction and how that \\xa0\\xa0\\xa0\\xa0\\xa0\\xa0\\xa0\\xa0\\xa0\\xa0\\xa0\\xa0\\xa0\\xa0can hurt you\\n * Why customer satisfaction is a key component\\n * Impact of social media on customer satisfaction\\n * How do you train staff to be customer savvy?\\n * Why perception is key\\n \\xa0\\nRegister HERE for the\\xa0show details."