Strictly Business Radio Show will be hosted by Harriet Cohen
June 23, 2011\n7:00\xa0~ 8:00 pm PDT\n\nRadio Show will be hosted by Harriet Cohen\n Founder/ CEO of Training Solutions. \n READ MORE about Harriet.\n \xa0\n We will discuss;\n * Customer service isn't always customer satisfaction and how that \xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0can hurt you\n * Why customer satisfaction is a key component\n * Impact of social media on customer satisfaction\n * How do you train staff to be customer savvy?\n * Why perception is key\n \xa0\nRegister HERE for the\xa0show details.