417. Why the OCN is fed up with the strata industry
Karen Stiles, executive director of the Owners Corporation Network (OCN), joins me to share:\n\n- how strata owners are being overlooked in today's conversations about the strata industry,\n- the astonishing lack of consumer protections for those buying apartments,\n- the owners who ARE willing to pay more for good strata management, and\n- why Fair Trading needs to step up - including some ideas for how it might do that.