402. Does it pass the pub test? Tyrone Shandiman on insurance commissions and broker fees

Published: March 27, 2024, 8:37 p.m.

Recorded before last week's ABC news story broke, in this interview Tyrone Shandiman of the Australian Consumers Insurance Lobby explains:\n\n- how a lack of informed consent around insurance broker appointments may be harming strata owners,\n- the commercial advantage that strata managers accepting commissions have over those who don't,\n- how unfair industry "standard" contracts are feeding the problem,\n- why we need more voices willing to speak up and share their stories,\n\nand more.\n\nIf you've experienced a practice that doesn't pass the pub test, you're invited to fill in ACIL's survey here.