261. Handover of hard copy files | beware the work email address

Published: April 27, 2021, 5:06 a.m.

Reena\u2019s attempts to put together a complete file for her new client are frustrated when she receives only hard copy records from the former managing agent. We discuss the legal requirements for the handover of strata books and records. I issue a warning to committee members sending emails from a work email address and we\u2026