156. How strata managers can meet client expectations
This week, I'm chatting with Reena Van Aalst about: the personal liability of strata\xa0committee members who make decisions over email when owners can\xa0be held responsible for their tenant's by-law breach the successful recovery of costs under a by-law how strata\xa0managers\xa0can\xa0better manage\xa0client\xa0expectations\xa0- especially the unreasonable ones! Links mentioned: Get the transcript here! 149. Why strata committees\u2026