Billing can get ugly. If a client is bordering on flipping out, then you can expect the bill to set off the upset. But that doesn't have to happen. There are techniques you can use to lessen the negative impact of receiving a bill. These tips will help you get a more positive response out of your bills. They'll help you head off upset and prevent problems before they get blown out of proportion. Of course, they'll also help you get paid. Listen in Browser | Download MP3 | Subscribe in iTunes