The Science of Productive Conflict

Published: April 13, 2021, 4 a.m.

Whether it's over a project, politics, or pizza toppings, conflict with colleagues is inevitable. The goal is not to eliminate it; it\u2019s to handle it better. There\u2019s a whole science of managing individual and team conflicts, and it suggests that we don\u2019t have to agree to disagree. We need to start by understanding what our clashes are actually about\u2014because often, we\u2019re not arguing about what we THINK we\u2019re arguing about at all. For the transcript of this episode, head to \xa0go.ted.com/WLTranscript43. WorkLife is made possible with the support of LinkedIn, Logitech, Morgan Stanley, SAP, and Verizon.