Faking Your Emotions at Work
You manage your own emotions at work\u2014and your coworkers\u2019 and customers\u2019 emotions too. How do you do that without burning out? To find out how to get into character, deliver a great performance, and avoid exhaustion, Adam talks with actor John Lithgow and takes you inside the call center at Zappos and the hospitality philosophy of an acclaimed restauranteur. This episode is brought to you by Accenture, Bonobos, JPMorgan Chase & Co., and Warby Parker.
\n\nFind the transcript at:\xa0go.ted.com/worklifeemotions