E94: Promoting Workforce Innovation- MindShift and WordShift- How Changing Our Thoughts and Language Can Help Empower Customers
From Promoting Workforce Innovation-\xa0Sherry Kelley Marshall discusses\xa0a\xa0conversation that the SWORWIB is having\xa0with committee members, workforce partners and legislative representatives\xa0about\xa0Mind/Shift\xa0and\xa0Word/Shift and\xa0how changing our thinking and language can have a positive impact on customers' lives. Discover the work that the SWORWIB isleading in both\xa0a white paper on\xa0MindShift\xa0and\xa0WordShift,\xa0and\xa0\xa0what's behind the pursuit of these\xa0messaging and wording that needs adjustments for this era.