How Retail Store Owners Can Thrive & Have an Advantage in an Ever-Growing E-Commerce Era - Ken Slomovitz, Owner of Ethan Allen Furniture Store
If you or a friend owns a storefront/retail store they HAVE TO LISTEN TO THIS. There are so many gold nuggets in this podcast episode. I promise you will not be disappointed.
\nIn 1979 Ken Slomovitz arrived in Buffalo New York to start what is today a 40+ year adventure in furniture retailing. What was a retail store selling Ethan Allen Products today is a leading fashion center for home furnishings. Throughout the years Ken understood the value of building a team of great employees that understood that the most important part of their business was their customers. In today's environment with online shopping a viable alternative to shopping at a store, Ken and his team focus not only on the products they sell but more importantly the customer experience which is critically important. And Ken continues his role in providing the environment in his company that allows it to grow and prosper.