In this episode Simon & David talk to Mark Manning, MD of a 19 branch, award winning, Yorkshire estate agency empire Manning Stainton. We discuss changes and developments in modern agency, best practice, creating a company culture that works, recruiting the right staff, maintaining core values, scaling from a single branch to an expanded network and much, much more. We also review all the latest industry news including cartels, cash for reviews, the Nordic God of Property Krystian Byfield.