Pivoting From B2C Travel to B2B Travel - Customer Experience at Lola
On today\u2019s episode we\u2019re talking with Jeanne Hopkins. We first met Jeanne when she was a VP of marketing at HubSpot. Over the years she\u2019s moved around, landing at her current gig as CMO of Lola.com. We explore who Lola.com is and how it started, what experience looks like at this travel startup and more. Jeanne is also working alongside her former colleague Mike Volpe, a former CMO now in the role of CEO. So it makes for an interesting \u201cexperience\u201d for users, partners and employees.