Episode 6: Med School to Business School to Your Tribe

Published: Oct. 27, 2020, 5 p.m.

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Episode 6 is the last of the introductory episodes. This episode addresses 7 insights to increasing profits in an Ophthalmology Practice from the analogy of the eyeball:

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\\xb7  Sclera \\u2013 The structure of your business. How do patient customers find you?

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\\xb7  Cornea \\u2013 What do your patient customers see once they open the door for the first time?

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\\xb7  Anterior & Posterior Chambers \\u2013 How are patients received by the receptionist as they flow from checking in to the waiting room to the exam chair?

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\\xb7  Iris/Pupil \\u2013 What is the process or flow from the time the assistant, technician or Optometrist enters the room, performs initial testing, refraction, and dilation to waiting for the Ophthalmologist?

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\\xb7  Crystalline lens \\u2013 Is the refraction done by an assistant who learned it on a YouTube video, a certified assistant, technician, technologist, or an Optometrist? Does it include all the required elements as stated by the patient\\u2019s insurance provider?

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\\xb7  Vitreous Humor \\u2013 Does your staff work together promoting the different services within the practice, working in cooperation with each other?

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\\xb7  Retina \\u2013 Where are the blind spots in your practice? 

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I call it the Visual Field Office Assessment.

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