375. Stacy Sifleet on Customer Value Strategy
Stacy Sifleet, an alum of A.T. Kearney, helps manufacturers, distributors and service-based companies improve their profit through targeted price strategy while providing customers with the services or products they want.\xa0
She is here with me today to explain how she implements and improves customer value strategies.
01:34: How customer value applies to the B2B realm
07:54: Defining groups of customers by profitability
11:39: Communicating the tier status to the customer
16:34: Maintaining service levels across tiers
21:29: How an annual performance review adds value to a client
You can email at stacy@pricingvelocity.com, visit her website, PricingVelocity.com, or reach out on LinkedIn.
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