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Looking for a fulfillment center can be overwhelming. How do you choose the right one? And how can you be sure they\'re going to provide the level of service you need? In this interview, Malcolm McKinnons walks us through what to look for when choosing a fulfillment center, and provides some great tips on how to prevent chargebacks for supplement merchants.

The 4 things you should look for include:

1 - Experience \\u2014 The fulfillment house for your supplements business should have experience in the supplements industry.

2 - Integration \\u2014 Fulfillment centers are also digital services, not just physical ones. The right center will be able to integrate into the systems you currently use.

3 - Cost \\u2014 You need to find the Goldilocks of fulfillment centers. One that\'s not too costly but also one that\'s not too cheap, in terms of budget and service offerings.

4 - Scale \\u2014 A corporate fulfillment house doesn\'t quite help an SMB that sells supplements, and vice versa. The size of the center should match the size of your business, and the size you intend your business to grow to.

Chargebacks:

Malcolm gives us some great tips on how to use your supplements fulfillment center to avoid chargebacks. Simple things like weighing your products can have an incredible impact on your chargeback ratio.

Check out the full interview with Malcolm McKinnons here:

https://www.youtube.com/watch?v=CihC2jXzqKg

00:00 4 Things to Look for in a Fulfillment Provider

02:14 Telltale Sign of a Bad Fulfillment House

04:26 Do a Quality Check Walkthrough

05:23 Shipment Weight Can Prevent Chargebacks

06:03 Investigate Your Fulfillment Issues

Connect with Maria:

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