Episode 224: Service Design with Eleni Stathoulis

Published: Oct. 15, 2021, 8:13 p.m.

Today we talk about service design, a holistic approach to design that considers all involved stakeholders and processes. Our guest is Eleni Stathoulis, design director at Mad*Pow. You\u2019ll learn about the design artifacts created in service design, how Eleni conducts research, real-world examples of service design in action, and more.