The year of 2020 has introduced us to the \u2018new normal\u2019 \u2014 which we\u2019re, admittedly, still struggling to get accustomed to. How does this, along with the current social unrest, affect the way users make purchasing decisions? Our guest today is Claire Suellentrop, SaaS marketing and growth advisor. You\u2019ll hear Claire\u2019s recommendations on post-pandemic marketing, customer research, company culture, and more.