Servi-tality
Mary and Jody have spent their entire careers focused on \u201cGuest Service\u201d - so today is the day we are serving it up to you. Jody even created a word that is the title of the Podcast, \u201cServit-ality\u201d. This idea will be the backdrop to today\u2019s chat. We hope you will, \u201cBE OUR GUEST\u201d, as we discover how to unlock the meaning and magic of satisfying service and down-home hospitality!