John Wilson - Growing the Family Plumbing Business - Ep. 47
My guest on this episode is John Wilson. John purchased his 3rd generation family business, Wilson Plumbing, which was started by his grandfather and has grown it from 4-5 plumbers to 20 and still growing strong. I\u2019ve had guests with just one company and those with a half dozen companies or more. John\u2019s in the middle and we spend some time talking about his evolution into a holding company role and desire to build a portfolio of companies.\xa0\n\xa0\nWe also talk about building his plumbing business, hiring and training new plumbers including how to walk up to a customer\u2019s house, why plumbers often don\u2019t make good managers, and how to scale a home services business. I learned a ton about the nuances of operating in this episode and I hope you take away a few great lessons from John\u2019s experience so far.\xa0\n\xa0\nFor the full episode transcript and more, visit alexbridgeman.com/podcast.\nI\u2019m also the founder of The Operator\u2019s Handbook, a print publication where small company operators share their insights and ideas for building more effective and profitable companies. Articles focus on process improvement, sales, hiring and training, managing culture, and all responsibilities within operating a small company. If you run a small business and are looking for new ways to grow and improve, subscribe today and join your peers in the endless pursuit of better at theoperatorshandbook.com.