91. Um, like, so: How Filler Words Can Create More Connected, Effective Communication
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We\\u2019re often advised not to use \\u201cum\\u201d or \\u201cuh\\u201d, or \\u201cso\\u201d and \\u201cyou know\\u201d in our communication. But linguist Valerie Fridland might argue otherwise. \\u201cLanguage is about how we encode both the linguistic message and a social message,\\u201d she says. \\u201cCrutch words \\u2026 are really valuable and they have arisen to serve a need.\\u201d
In this episode of Think Fast, Talk Smart: the podcast, Fridland sits down with host and strategic communications lecturer Matt Abrahams to discuss how and when we use "you know","so", and other filler words. For example, Fridland says, the way we use \\u201cum\\u201d varies greatly from how and we might use \\u201cuh.\\u201d And the use of \\u201clike,\\u201d while deplored by many, actually serves a linguistic function and can provide context and background for a listener.
She and Matt also discuss the social linguistic function of vocal fry and whether emojis have a place in business communication.
Fridland is a professor of sociolinguistics at the University of Nevada. She\'s an expert on the relationship between language and society and recently released a new book, Like Literally Dude: Arguing for the Good in Bad English.
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