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Debbie Levitt, MBA, is the CXO of Delta CX, and since the mid-1990s has been a CX and UX consultant focused on strategy, research, training, and Human-Centered Design/User-Centered Design. She\u2019s a change agent and business design consultant focused on helping companies of all sizes transform towards customer-centricity while using principles of Agile and Lean.

Clients have given her the nickname, \u201cMary Poppins,\u201d because she flies in, improves everything she can, sings a few songs, and flies away to her next adventure.

Her new book, \u201cCustomers Know You Suck,\u201d (2022) is the customer-centricity how-to manual. Start investigating what\u2019s holding you back from improving customer-centricity. Learn how to be value-led: how much value we can frequently create for potential and current customers.

Connect with Jon Dwoskin:

Twitter:\xa0@jdwoskin
Facebook:\xa0https://www.facebook.com/jonathan.dwoskin
Instagram:\xa0https://www.instagram.com/thejondwoskinexperience/
Website:\xa0https://jondwoskin.com/
LinkedIn:\xa0https://www.linkedin.com/in/jondwoskin/
Email:\xa0jon@jondwoskin.com
Get Jon\u2019s Book:\xa0The Think Big Movement: Grow your business big. Very Big!

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Connect with Debbie Levitt:

Website:\xa0customercentricity.com
LinkedIn:\xa0https://linkedin.com/in/debbielevitt
YouTube:\xa0youtube.com/@CX-CC

*E \u2013 explicit language may be used in this podcast.