Going Lean: Health and the Toyota Way
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In the third programme in the series, Dr Kevin Fong explores the concept of \\u2018lean\\u2019 in healthcare. He visits Toyota\\u2019s largest car assembly plant in the United States and discovers how the company\\u2019s legendary management philosophy \\u2013 the Toyota Production System \\u2013 is being implemented in hospitals, in an effort to improve patient care. Toyota\\u2019s philosophy of continuous improvement aims to increase quality and flow whilst decreasing cost. But whilst this may work well for the mass production of cars, can it really improve the care of individual patients?
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