Episode 219 - Reduce the Impact of Returns on Your Amazon Business With Onsite Support
Shipping costs, wasted time, dealing with customer service, and other fees are just some of the pain points of Amazon Returns.
Here\u2019s where Onsite Support comes in. It\u2019s a solution, co-designed with Amazon, that will help alleviate returns.
We have Joe Abitbol to tell us how Amazon Sellers can improve their bottomline, reduce negative reviews, acquire loyal customers, and generate repeat business.
Episode Notes:
00:50 - Joe Abitbol Introduction
01:45 - Joe\u2019s First Taste Into E-commerce
02:45 - Amazon Returns Pain Points
04:10 - Onsite Support
05:45 - Product Support Rules
\u201cIt can take 3 sales just to cover the cost of 1 return\u201d - Joe
09:30 - Amazon Return Case Study
11:05 - Why Resolution Speed Matters
13:20 - Threecolts Partnership
15:50 - Future of Returns and Refunds
Website: http://onsitesupport.io/
Email: joe@onsitesupport.io
LinkedIn: linkedin.com/in/joseph-abitbol-75035780
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