"I'm sorry you feel that\xa0way."
\n\nSome apologies can actually make things worse. Our Happiness Guinea Pigs, Jolenta Greenburg and Kristin Meinzer of\xa0the\xa0By\xa0the\xa0Book podcast, try\xa0a\xa0more effective\xa0way\xa0of saying sorry.
\n\nLink to Episode Transcript: https://tinyurl.com/br9c86s7