RHS 152 - Darrin Schenck on Why Nurse Triage Services Are Perfect Value Add for Independent Agents

Published: July 21, 2022, 9 a.m.

b"Darrin Schenck, VP of Sales and Marketing for TriageNow joins the podcast for a deep dive into nurse triage services. We learn what nurse triage services are, how they work, and why nurse triage is a necessary value-added service for all commercial independent insurance agents.\\n\\nEpisode Highlights:\\n\\nDarrin mentions he's been with TriageNow since day one and has witnessed the company grow from an idea written on the back of a napkin to one of the top providers of telephonic nurse triage services in the nation. (5:56)\\n\\n\\nDarrin explains that telephonic nurse triage services bridge the gap between businesses that can afford to have a doctor or nurse on-site and those that must send everyone to the clinic down the street. (7:14)\\n\\n\\nRyan shares that they utilize TriageNow for a few of their clients and that it was recommended to them by the Workers Comp Renegade, Mike McDonough. (9:10)\\n\\n\\nDarrin explains how TriageNow functions when someone is injured. (14:12)\\n\\n\\nDarrin believes that their total client base, regardless of industry, has a self-care rate of 42%. (23:35)\\n\\n\\nDarrin mentions that some triage services provide programs that are ideal for smaller clients with 50 or fewer injuries per year. (31:49)\\n\\n\\nDarrin explains that there is always a liability piece to the problem that must be considered and outsourcing that liability to a telephonic nurse triage service adds layers of protection between the employer and the problem if things go wrong. (35:15)\\n\\n\\nDarrin mentions that anytime they can keep people in the workforce productive, that's better for everybody. (38:08)\\n\\n\\nDarrin encourages anybody interested in TriageNow to visit their website. (42:07)\\n\\n\\n\\nKey Quotes:\\n\\n\\u201cWe're a triage service, but we provide the information to the people who can be judge and jury and that allows them to determine compatibility.\\u201d - Darrin Schenck\\n\\n\\u201cIn a work comp world, anybody that's employing people that do anything remotely physical, a triage service is definitely worth exploring.\\u201d - Darrin Schenck\\n\\n\\u201cI love the fact that I can tell a prospective client that I know personally the nurses that will be talking to your injured employees because I helped hire them and add them to our team.\\u201d - Darrin Schenck\\n\\n\\nResources Mentioned:\\n\\n\\nDarrin Schenck LinkedIn\\n\\nTriageNow\\n\\nReach out to Ryan Hanley\\n\\n\\n\\nLearn more about your ad choices. Visit megaphone.fm/adchoices"