RHS 126 - A Tremendous Conversation with Ricky Hayter
b"In this episode of The Ryan Hanley Show, Ricky Hayter, owner of ANR Insurance Group, joins the podcast for a tremendous conversation on what it takes to run an independent insurance agency.\\nRicky is growing his agency like crazy and shares some of the challenges they've faced as well as how they've overcome all of them on the path to world domination.\\nDon't miss this episode...\\n\\nEpisode Highlights:\\n\\nRicky discusses his thoughts as a leader and his observations while acquiring an agency. (6:44)\\n\\n\\nRicky shares his personal view on the ability to provide energy in an office setting vs working remotely. (12:52)\\n\\n\\nAccording to Ricky, it is critical to offer employees the same level of independence as everyone else in the firm. (19:15)\\n\\n\\nRicky says that when he interviews individuals now, he looks for people who can manage themselves, are self-motivated, and are reliable. (23:59)\\n\\n\\nRicky describes how he gives his people time off. (29:48)\\n\\n\\nRicky feels that the only way to properly develop a healthy unrestricted time off culture is to start from scratch. And you need individuals who can manage it. (32:10)\\n\\n\\nRicky says he can educate anyone willing to work hard how to sell insurance. (37:55)\\n\\n\\nRicky explains that he seeks highly skilled customer service representatives because he understands he needs to fill that gap for himself. (46:51)\\n\\n\\nRicky and Ryan discuss their hiring mindset. (52:47)\\n\\n\\nRicky cites Tarmika as a product he utilizes. (57:43)\\n\\n\\n\\nKey Quotes:\\n\\n\\u201cHiring people around your weaknesses makes you better.\\u201d - Ricky Hayter\\n\\n\\u201cAt the end of the day, I mean, I gotta do what I say I'm going to do. That's it. Yeah. And that just goes so far. They buy-in, because I tell him what we do. And I also tell them what we can't do and why.\\u201d - Ricky Hayter\\n\\n\\u201cI look for super skilled customer service people because I know I have to fill that gap for myself.\\u201d - Ricky Hayter\\n\\n\\nResources Mentioned:\\n\\nRicky Hayter\\n\\nANR Insurance Group\\n\\nReach out to Ryan Hanley\\n\\n\\n\\nLearn more about your ad choices. Visit megaphone.fm/adchoices"