Richard Thalheimer: Founder of The Sharper Image | #ThePlaybook 349
On this episode of #ThePlaybook, Richard Thalheimer, founder and former CEO of The Sharper Image and author of Sharper Image Success, discusses:\n\n[1:10] - The leadership style he ascribes to called \u201cmanagement by opportunity\u201d\n\n[3:35] - Why it\u2019s possible for entrepreneurs to fail their way to success\n\n[14:45] - How he built Sharper Image with customer service as the main focus\n\n[15:50] - The two \u201ccliches\u201d that he believes are important for everyone on earth to understand