Driving Innovation in Traditional Business | Interview With Nationwide COO, Mark Berven

Published: April 21, 2022, 9 a.m.

On this episode of #ThePlaybook, Mark Berven, President and Chief Operating Officer at Nationwide Property & Casualty, shares his thoughts on:\n\n\n[1:13] - The role that having a \u201ccatchy\u201d jingle plays in marketing a brand\xa0\n\n[6:59] - Why the customer-centric approach is at the core of Nationwide\u2019s foundation\n\n[9:43] - What it means to be a mutual insurance company and how that impacts Nationwide\u2019s overall strategy\n\n[12:53] - How to create a culture and systems of engagement that will maximize your team\u2019s performance\xa0\n\n\nTweet me your takeaway from today\u2019s episode @davidmeltzer\xa0\n\nEmail Me! david@dmeltzer.com\n\nSign up for my Free Weekly Training https://free.dmeltzer.com/friday-training-1\n\nText Me! (949) 298-2905