E168: Building A Business Empire WITHOUT ANY Marketing: Five Guys CEO: John Eckbert
b'John Eckbert is the CEO of Five Guys in Europe. By far the most successful \\u2018posh burger\\u2019 chain in Britain, John tells us how he took a classic concept to a whole new content by inventing a unique business model. Five Guys in Europe is not just a franchise, but John rather started from zero on a joint venture which has so managed to eclipse the dozens of other similar businesses that launched at the same time, and then some. As well as dishing out profound business and management advice, John walks us through how a sea-change in his personal life left him feeling trapped and alone. But John fought fires at both home and work in order to make Five Guys what it is today. We\\u2019re so glad he did. Topics: What shaped your business mentality? Five Guy\\u2019s journey Building a successful business without marketing How to stop employees becoming compliant Installing company values Hiring the best people Attention to detail How do you keep calm? Hardest moments & how to handle them Critical feedback, standards & customer service Business decisions and their impact What\\u2019s the biggest threat to Five Guys? What makes you happy? Self-awareness What\\u2019s are the foundations of your future? Our last guest\\u2019s question Five Guys: https://fiveguys.co.uk/ Watch the episodes on Youtube:\\xa0https://www.youtube.com/c/TheDiaryOfACEO/videos Follow us on Telegram:\\xa0https://t.me/diaryofaceo Sponsors: Huel - https://my.huel.com/Steven BlueJeans - https://www.bluejeans.com/\\nLearn more about your ad choices. Visit podcastchoices.com/adchoices'