#71 The Value of a Holistic Digital Experience with Eric Stahl, Salesforce

Published: May 12, 2020, 4 a.m.

Today we\u2019re going to talk about the value of a holistic digital experience. Too often organizations spend time optimizing a few channels to make sure that they are performing well, but they fail to look at the bigger picture. Customer experience is a key differentiator in today\u2019s competitive marketplace, and organizations that embrace digital experience as more than the sum of its parts will get ahead and stay ahead. To help me discuss this topic, I\u2019d like to welcome Eric Stahl, SVP of Digital Experience at Salesforce.\n Learn more about your ad choices. Visit megaphone.fm/adchoices