#505: Keeping pace with retail customer expectations with Craig Moore, Korber Supply Chain
We are here at Shoptalk 2024 at the Mandalay Bay in Las Vegas, where retailers and the platforms that support them are gathered to talk about reimagining retail for the omnichannel consumer.\nIn the retail world, social media virality blows up brands overnight, but a great supply chain strategy is critical to keeping customers. So much so, 77% shoppers will write off a brand after experiencing shipping delays, according to K\xf6rber Supply Chain Software.\xa0\nToday we\u2019re going to talk about how retailers can keep pace with customer expectations via sophisticated solutions, like order management software (OMS).\xa0\nTo help me discuss this topic, I\u2019d like to welcome Craig Moore, VP of Sales at K\xf6rber Supply Chain.\nResources\nKorber Supply Chain website: https://www.koerber-supplychain-software.com/en\nShoptalk website:\xa0https://shoptalk.com/us\nGet the latest news and updates on LinkedIn here:\xa0https://www.linkedin.com/company/the-agile-brand/\nFor consulting on marketing technology, customer experience, and more visit GK5A:\xa0https://www.gk5a.com\nHeaded to MAICON 24 - the premier marketing and AI conference? Use our discount code AGILE150 for $150 off your registration code. Register here:\xa0http://tinyurl.com/5jpwhycv\nCheck out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology:\xa0https://www.agilebrandguide.com\nThe Agile Brand podcast is brought to you by TEKsystems. Learn more here:\xa0https://www.teksystems.com/versionnextnow\nThe Agile Brand is produced by Missing Link\u2014a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content.\xa0https://www.missinglink.company\nLearn more about your ad choices. Visit megaphone.fm/adchoices