I am here in Durham North Carolina at the 2023 CXPS - that\u2019s Customer Experience for Professional Services - Conference. Today we\u2019re going to talk about CX and professional services and some of the unique challenges and opportunities.\nTo help me discuss this topic, I\u2019d like to welcome Tammi Nagucki, Principal - Marketing and Client Experience at Environmental Design Group.\nRESOURCES\nCXPS website: https://clientexperience.org/cxps-conference/\nThe Agile Brand podcast website:\xa0https://www.gregkihlstrom.com/theagilebrandpodcast\nSign up for The Agile Brand newsletter here:\xa0https://www.gregkihlstrom.com\nGet the latest news and updates on LinkedIn here:\xa0https://www.linkedin.com/company/the-agile-brand/\nFor consulting on marketing technology, customer experience, and more visit GK5A: https://www.gk5a.com The Agile Brand podcast is brought to you by TEKsystems.Learn more\xa0here:\xa0https://www.teksystems.com/versionnextnow\nThe Agile Brand is produced by Missing Link\u2014a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content.\xa0https://www.missinglink.company\nLearn more about your ad choices. Visit megaphone.fm/adchoices