#356: Empowering Great CX Within Your Brand, with Mark Slatin, EmpoweredCX
b"Today we\\u2019re going to talk about empowering great CX in organizations, and what it takes from leaders and employees to do so.\\n To help me discuss this topic, I\\u2019d like to welcome Mark Slatin, Customer Experience Advisor and Consultant with EmpoweredCX and host of the Delighted Customers Podcast.\\n RESOURCES\\n EmpoweredCX website: https://www.empoweredcx.com/\\n The Agile Brand podcast website:\\xa0https://www.gregkihlstrom.com/theagilebrandpodcast\\n Sign up for The Agile Brand newsletter here:\\xa0https://www.gregkihlstrom.com\\n Get the latest news and updates on LinkedIn here:\\xa0https://www.linkedin.com/company/the-agile-brand/\\n For consulting on marketing technology, customer experience, and more visit GK5A: https://www.gk5a.com The Agile Brand podcast is brought to you by TEKsystems.Learn more\\xa0here:\\xa0https://www.teksystems.com/versionnextnow\\n Don't miss the upcoming CXPS conference, May 8-11 in Durham, North Carolina. It's for professional services firms that want to focus more on the customer experience. Go to:\\xa0https://clientexperience.org/cxps-conference/\\xa0to register and use the code AGILE200 to get $200 off your ticket.\\n The Agile Brand is produced by Missing Link\\u2014a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content.\\xa0https://www.missinglink.company\\n Learn more about your ad choices. Visit megaphone.fm/adchoices"