#344: Business Agility Tied to the Customer Experience with Kert Peterson, NextUp Solutions

Published: March 22, 2023, 4 a.m.

b'Welcome to a special episode brought to you by NextUp Solutions a premier Agile services provider headquartered in Arlington, VA. They have a broad range of Agile offerings led by certified trainers and experts with backgrounds from a wide assortment of industry sectors, non-profits, and government organizations. Today we\\u2019re going to talk about business agility, and how it can be measured both internally with your employees and teams, as well as externally with customer experience and success metrics. To help me discuss this topic, I\\u2019d like to welcome Kert Peterson, Agile Coach and Trainer with NextUp Solutions.\\n Today we\\u2019re going to talk about business agility, and how it can be measured both internally with your employees and teams, as well as externally with customer experience and success metrics.\\n To help me discuss this topic, I\\u2019d like to welcome Kert Peterson, Agile Coach and Trainer with NextUp Solutions.\\n RESOURCES\\n NextUp Solutions Website: https://www.nextupsolutions.com\\n The Agile Brand podcast website:\\xa0https://www.gregkihlstrom.com/theagilebrandpodcast\\n Sign up for The Agile Brand newsletter here:\\xa0https://www.gregkihlstrom.com\\n Get the latest news and updates on LinkedIn here:\\xa0https://www.linkedin.com/company/the-agile-brand/\\n For consulting on marketing technology, customer experience, and more visit GK5A: https://www.gk5a.com The Agile Brand podcast is brought to you by TEKsystems.Learn more\\xa0here:\\xa0https://www.teksystems.com/versionnextnow\\n The Agile Brand is produced by Missing Link\\u2014a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content.\\xa0https://www.missinglink.company\\nLearn more about your ad choices. Visit megaphone.fm/adchoices'