#316: How People, Process, and Platforms Affect the Employee Experience, with Joe Berger, WWT

Published: Jan. 16, 2023, 5 a.m.

b'Today we\\u2019re going to talk about how the people, process, and platforms of a great Employee Experience translate into a great Customer Experience.\\n To help me discuss this topic, I\\u2019d like to welcome Joe Berger, Area Vice President, Digital Experiences at World Wide Technology.\\n Resources\\n World Wide Technology website: https://www.wwt.com\\n The Agile Brand podcast website: https://www.gregkihlstrom.com/theagilebrandpodcast\\n Sign up for The Agile Brand newsletter here: https://www.gregkihlstrom.com\\n Get the latest news and updates on LinkedIn here: https://www.linkedin.com/company/the-agile-brand/\\n For consulting on marketing technology, customer experience, and more visit GK5A: https://www.gk5a.com\\n The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow\\n If you are struggling with projects, sign up for Basecamp. Their pricing is simple and they give you ALL their features in a single plan. No upsells. No upgrades.\\n Go to basecamp.com/agile and try Basecamp for free. No credit card required and cancel anytime. Thank you, Basecamp for sponsoring this episode!\\n Learn more about your ad choices. Visit megaphone.fm/adchoices'