#316: How People, Process, and Platforms Affect the Employee Experience, with Joe Berger, WWT

Published: Jan. 16, 2023, 5 a.m.

Today we\u2019re going to talk about how the people, process, and platforms of a great Employee Experience translate into a great Customer Experience.\nTo help me discuss this topic, I\u2019d like to welcome Joe Berger, Area Vice President, Digital Experiences at World Wide Technology.\nResources\nWorld Wide Technology website: https://www.wwt.com\nThe Agile Brand podcast website: https://www.gregkihlstrom.com/theagilebrandpodcast\nSign up for The Agile Brand newsletter here: https://www.gregkihlstrom.com\nGet the latest news and updates on LinkedIn here: https://www.linkedin.com/company/the-agile-brand/\nFor consulting on marketing technology, customer experience, and more visit GK5A: https://www.gk5a.com\nThe Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow\nIf you are struggling with projects, sign up for Basecamp. Their pricing is simple and they give you ALL their features in a single plan. No upsells. No upgrades.\nGo to basecamp.com/agile and try Basecamp for free. No credit card required and cancel anytime. Thank you, Basecamp for sponsoring this episode!\nLearn more about your ad choices. Visit megaphone.fm/adchoices