#276: Using AI to Improve the Customer Experience, with Deon Nicholas, CEO and Co-Founder of Forethought
Today we\u2019re going to talk about using Artificial Intelligence to improve the Customer Experience. To help me discuss this topic, I\u2019d like to welcome Deon Nicholas, Co-Founder and CEO, Forethought, and who previously built products and infrastructure at Facebook, Palantir, Dropbox.\nRESOURCES\nThe Agile Brand podcast website:\nhttps://www.gregkihlstrom.com/theagilebrandpodcast\n\xa0\nSign up for The Agile Brand newsletter here:\nhttps://www.gregkihlstrom.com\xa0\n\xa0\nGet the latest news and updates on LinkedIn here:\nhttps://www.linkedin.com/company/the-agile-brand/\xa0\n\xa0\nFor consulting on marketing technology, customer experience, and more visit GK5A:\nhttps://www.gk5a.com\xa0\n\xa0\nThe Agile Brand podcast is brought to you by TEKsystems. Learn more here:\nhttps://www.teksystems.com/versionnextnow\nLearn more about your ad choices. Visit megaphone.fm/adchoices