#243: People, Processes & Platforms Working Well with Sonciary Perez, Co-Founder, Quala
Today we\u2019re going to talk about building a smart, scalable customer success program that utilizes the best of people, processes, and software. To help me discuss this topic, I\u2019d like to welcome Sonciary P\xe9rez, Co-Founder of Quala, and Mentor with Techstars Boston.\nLearn more about your ad choices. Visit megaphone.fm/adchoices